Challenges of Service and Maintenance Going Digital

Technicians once used notepads and pens to record, but now remote monitoring devices, smartphones and tablets with appropriate apps, software solutions and real-time information are their tools of choice.

On November 18, 2020, the second Pepperl+Fuchs Online Summit focused on the theme “Service and Maintenance Going Digital”. Experts from Pepperl+Fuchs, ecom and many other partner companies highlight many exciting applications in the process industry and share their insights on the future of intelligent maintenance. Keynotes, presentations and Panel discussions include the following topics:

  Challenges of Service and Maintenance Going Digital

Mobile devices have long been used for far more than communications. What role do smartphones and tablets currently play in inspections and services in industrial environments and hazardous areas? How has the work environment and work methods changed since the introduction of mobile devices? What are the main advantages for users and businesses?

  Challenges of Service and Maintenance Going Digital

In the age of Industry 4.0, remote assistance and predictive maintenance have become hot topics. What are the contents of these two concepts, and what challenges will enterprises face in the implementation process?

Experts estimate that remote support for maintenance tasks will account for 60% of augmented reality applications in the future. What challenges does this pose, and what potential does it offer for maintenance?


Automation is our world. The perfect solution is our goal.

With entrepreneurial courage, fearless pioneering spirit and persistent innovation, the two founders of Pepperl+Fuchs, Walter Pepperl and Ludwig Fuchs, co-founded a radio repair shop in Mannheim in 1945. Years later, they invented the world’s first proximity switch, a testament to their creativity. Pepperl+Fuchs’ close working relationship with its customers and its innovative automation technology and procedures are the starting point for its illustrious history. Today, we pay more attention to the individual needs of each customer. Whether as a pioneer in electrical explosion protection or an innovator in efficient sensors, close cooperation with our customers is what makes us a leader in automation. Our goal is to combine our advanced technology with a full range of services to optimize our customers’ processes and applications.

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